Team Fundraising FAQ

Team Fundraising FAQ's

How do I create a team?
1. Start the registration process

2. Select your category
3. Fill out your contact information
4. Find 'Create a Team' on the third page of the registration process


Do I have to be part of a team?
No, you can register as an individual.


My team has already been created. How do I join it?
Option 1: On the third page of the registration process, you will find the 'Select a Team' search box. Search for and select the team you'd like to join here!

Option 2: Click here to search for your team name in the 'Fundraiser' search bar and click 'Join Team' on their page! 

*If you have already completed your registration, don't worry! Contact help@enmotive.com and we can add you to the correct team!


How do I view my 'Team's Fundraising Page'?
1. Sign in to your
EnMotive Account
2. Scroll down to the 'Registrations' section
3. Click the 3 dots of the registration that you wish to view the 'Team Fundraising Page' for
4. Select 'View Team Fundraising Page'


How do I become the Team Captain?

To become the Team Captain, you must be the first person to register/create the Team. Team already created? Please reach out to help@enmotive.com to change captains.


As a Team Captain, how do I make updates to our 'Team Fundraising' page?

1. Sign in to your EnMotive Account
2. 'Teams' will be listed at the bottom of the page – scroll to your team
3. Click 'Manage Team'
4. Click the blue 'Actions' button to view the available actions.
Only team captains can make these edits.



As a Team Captain, how do I manage my Team?
1. Sign in to your EnMotive Account
2. 'Teams' will be listed at the bottom of the page – scroll to your team
3. Click 'Manage Team'
4. Click 'View/Manage Team' (only Team Captains will have this option to manage) 


How do I send my 'Team Fundraising' page to invite friends and family to donate to my team's fundraising efforts?

Search for your Team on the search page. Once you have selected your team, there is a 'Mail' option on the 'Team Fundraising' page.


How do I invite my friends and family to join my team?
1. Sign in to your
EnMotive Account
2. Scroll down to the 'Current and Upcoming Events' section
3. Scroll to the appropriate race registration
4. Click the blue 'Actions' button and click 'View Team' 
5. On your team page, click the blue 'Actions' button and click 'Invite Teammate'
6. Once you click this, your default email will open with a link to email out


Why can't I upload photos to my 'Team Fundraising' page?
If you are not the Team Captain, you will not be able to add photos to the 'Team Fundraising' slideshow. However, you can add photos to your 'Personal Fundraising' page.

If you are a Team Captain and are experiencing photo upload issues, please reach out to
help@enmotive.com for further assistance.